Hi,

I cannot login to my account, I have my username and password written down so I know those are correct, I have used my email and password first, then various conbinations of my password, username and email with no success. I just keep getting the "Authentication failed" message or I am returned to the "Welcome to your on-line Image Line Account" login page.

I have tried the various suggestions from the forum and support, including getting a new password, again with no success. I have also tried different browsers.

I can still login to the forum with my username and password, although after writing this post I had to login again, If that is any help in finding a solution.

I have had Flstudio since Jan 08 ( Fl7), and now use Flstudio 8 XXL. I bought it online, not the boxed version.

I still have all my order numbers if those are needed for proof of purchase.

I could be doing something stupid, but any ideas.

Thanks.

Your account has been disabled because it was a...

Hi Reflex, Thanks for replying, I am not sure ...

This indicates that it's highly likely that mor...

Thanks Reflex, I will submitt a support ticket...

Based on the amount of different ip addresses, ...

Hi Reflex, I cannot use support ticket as I get...

You should be able to start a new support ticke...

I just followed your link, went to "Create your...

Hi Reflex, Yesterday you were kindly answering...

I have asked my bosses about this, but haven't ...

Thanks Reflex

belgarath wrote:I cannot login to my account, I...

Thanks jmc, I still cannot login, I must be do...

I have the same bugging problem for the last fe...

Hi jc622, Thanks for your response, It is frus...

Hi Reflex, Do you know if my account has been ...

JMC's still looking into this.

Heya Guys , I don't know if you will gonna beli...

Thanks for the reply dj Aura Qualic.

A message for Reflex, Any news on my account s...

belgarath wrote:Any news on my account situatio...

Thanks Jmc and Reflex for your help.

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