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AI-driven Patient Engagement Software Built For Urgent Care

Attract more patients. Simplify every visit. Keep them coming back.

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More Visits. Less Waiting. Happier Patients.

Today’s patients expect a digital-first experience. Your staff needs tools that lighten the load — not add to it. Experity’s Patient Engagement platform connects the entire urgent care journey, from online search and scheduling to intake and follow-up. Built for high-volume, on-demand clinics, our fully integrated tools help you engage more patients, speed up visits, and keep them coming back — all without disrupting care.

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Speed Up Every Visit

Digital intake, mobile queueing, and real-time scheduling help patients move through visits faster — while improving data quality and reducing front desk workload. Spend less time on paperwork and more time delivering care.

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Attract and Retain More Patients

Show up where patients search, make it easy to book, and keep them coming back. Integrated with Google and built for mobile, Experity helps you convert more clicks into completed visits and turn first-timers into loyal patients.

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See What’s Working. Fix What’s Not.

Track real-time metrics on throughput, satisfaction, and appointment volume to make smarter staffing and operational decisions. Get the insights you need to optimize your performance.

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Strengthen Patient Relationships

Automatically gather reviews, respond to feedback, and re-engage patients after their visit. Build trust, boost ratings, and show patients they matter — even after they walk out the door.

Make It Easy to Book — and Easy to Choose You

Boost acquisition with better visibility and real-time scheduling

Help your clinic appear in local search results and convert clicks into visits. With Google Business integration and live availability, patients can book online instantly.

  • Integrated with Google Business + Reserve with Google
  • Mobile-friendly booking with fewer steps and less friction
  • Up to 2.3 more visits per clinic per day — $103K/year in potential revenue

Improve Your Online Booking Experience

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Reduce No-Shows and Speed Up Intake

Shorten wait times and improve data quality through digital check-in

Patients are more likely to show up and finish their visit when paperwork is done ahead of time. Digital intake improves flow at the front desk and ensures clean data in your EMR.

  • 80% reduction in wait times
  • <8 minutes to register a patient
  • Less staff burden, more face time with patients

Streamline Intake at Your Clinics

Chief Operating Officer

Our partnership with Experity has already improved our Net Promoter Score (NPS)

By offering a user-friendly channel to schedule an appointment while waiting elsewhere, rather than in a line outside, our partnership with Experity has already improved our Net Promoter Score (NPS).

Dr. Vincent Campasano
Chief Operating OfficerCityMD

Turn Every Visit Into a Relationship

Build loyalty and drive rebookings through automated texts and surveys

Stay connected with personalized outreach based on visit history, behavior, and timing — from feedback requests to seasonal campaigns.

  • 3x more online reviews with automated collection
  • Rebooking prompts for no-shows
  • Targeted SMS reminders (e.g., sports physicals, flu shots

Keep Patients Engaged Post-Visit

 

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Additional skills released through 2025

Care Agent

Revolutionize Patient Care with The First AI Solution to Power the Entire Urgent Care Journey

Care Agent is the first AI assistant built for the end-to-end urgent care visit. Fully integrated with Experity’s EMR, it automatically delivers lab results, discharge instructions, and appointment details through secure, branded text — no apps, logins, or portals required.

Why Care Agent Changes the Game

By turning disconnected tasks into continuous conversations, Care Agent simplifies care delivery for staff, builds long-term patient loyalty, and scales with the clinic as it grows.

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Saves Staff Time

Automates post-visit communication like discharge instructions and lab results, so your team can focus on care — not callbacks.

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Delivers information patients actually use

Clear, mobile-friendly messages ensure that lab results and discharge instructions are read, understood, and followed: improving outcomes and reducing repeat calls. No app, no portal, no friction.

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Grows with Your Clinic

Starts with high-value, low-lift communication and expands into a fully connected engagement platform.

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Reduces follow-up delays

Timely delivery of post-visit information helps close the loop faster, reducing anxiety for patients and minimizing inbound questions.

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Proves value quickly

Clinics can track message delivery, patient opens, and engagement within weeks, showing measurable improvements in communication efficiency.

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Establishes a branded, consistent experience

Every message reflects your clinic’s voice and values, reinforcing your brand and professionalism at every step.

Ready to Expand Human Impact
in Your Clinic?

Let us show you how Experity Patient Engagement + Care Agent can help you attract, retain, and re-engage more patients, without adding more work.

Get a demo to see how to improve your visit volume — and manage your reputation. Fill out the form today.