Proliability Reviews

It wasn't clear to me that I was going to receive my insurance binder via my email. I checked the email for a receipt of payment and found the binder and package describing the insurance coverage. There was a notice about where to call for problems. The only thing that needs to be added is go to your email for your binder.

Date of experience: May 12, 2024

This is wonderful. It did not take me long to get my insurance coverage active. I did compare with other options and for about the same annual fee, Proliability offers way better benefits. Thank you.

Date of experience: May 12, 2024

I spoke to two people, and both went out of their way to help me . I had to be put on hold before being transferred but the customer service person kept checking back with me to make sure I wanted to hold or I could have them. Call me back. when I finally connected to the person who could help me. He did a great job of explaining everything. Great job for both of those people.

Date of experience: May 02, 2024

Kelly Wong was patient, knowledgeable and very easy to work with. She knew exactly what the problem was and talked me through it step by step.

Date of experience: May 13, 2024

My membership renewal was completed on 05/10/24. I do not have much to say. However, I am quite certain that I am in good hands.

Date of experience: May 10, 2024

Michael S. Miller was very informative, helpful and pleasant to speak with. It adds an extra layer of confidence in receiving insurance through your company. Thank you!

Date of experience: May 07, 2024

The advisor that worked with me was extremely patient and helpful.
I could not have figured out how to renew my liability policy on my own.

Date of experience: May 08, 2024

I had trouble logging on and I notified them. The same day they resolved my problem and I was able to renew the insurance. Great customer service. Thank you.

Date of experience: May 07, 2024

Josh was kind, clear, professional and very knowledgeable. He took time to answer my specific questions. His voice as very pleasant and calm. I received my updated policy within minutes by email. Thank you.

Date of experience: April 29, 2024

Trena was very professional and made the experience quick and easy! I have used Proliability in the past for student clinicals, and I'm not sure who helped me, but I have always had a great experience with Proliability.

Date of experience: May 09, 2024

I didn’t get any email or text to remind me to renew. Only came by mail and I almost missed it! Would recommend an email or text.

Date of experience: May 02, 2024

Very helpful 2 men. My national association National certification corp not listed. It’s Ncc I’ve been certified by them since 1980!

Date of experience: May 10, 2024

Easy to renew my malpractice insurance. You have opportunities to change your policy to meet your needs Quickly provide copy of policy, memorandum of insurance, and receipt

Date of experience: May 03, 2024

I heard about Proliablity through colleagues and STTI!
The process is simple, with someone always available to answer your questions!
Nursing is one of the most essential parts of my life!
God, family, country, nursing! I need peace of mind for these essentials, and Proliability does that for nursing.

Date of experience: April 16, 2024

My service provider was very knowledgeable, thorough, and efficient and made setting up a policy a breeze!

Date of experience: May 09, 2024

Well, from what was asked and required of me this experience was quite comfortable and it was easy ro understand. It was plain and simple. There was nothing really hard or unable to understand and that I appreciate and I will always remember.

Date of experience: April 29, 2024

Over a month trying to allow my employer to pay my premium as a kind benefit. The check had to be resent and for over two weeks I’m told you guys couldn’t scan it in and then!!! On May 1 I get an email that a pdf form must be signed by me for 3rd party etc… she only wanted to pay the policy not make changes or anything.
You guys made it very difficult for us and so I just paid it myself and hopefully you do return the check you ever receive and fix the system for this type of transaction. For others too.

Date of experience: May 01, 2024

It is easy to renew online, I just wish the bill was more detailed. There were costs that were not clearly identified. Also would appreciate if you had a program for reduced costs, incentives. Multiple other companies are offering slightly better rates but renewal process was so easy i stayed for another year.

Date of experience: April 30, 2024

The ease and speed it took to sign up and receive insurance. Literally 10 min total. Thank you

Date of experience: May 02, 2024

Carmella is awesome and very professional. She explained my policy thoroughly and expeditiously. She is an asset to this company! 5⭐️⭐️⭐️⭐️⭐️

Date of experience: May 03, 2024