Business in a Box Reviews 236

TrustScore 4 out of 5

4.1

Companies on Trustpilot can’t offer incentives or pay to hide any reviews.

See what reviewers are saying

Rated 5 out of 5 stars

I took a leap of faith last year and started my own consulting company. I'm pretty handy with Microsoft Office, but signing up for Business in a Box was a game changer - access to virtually anything you need from contracts to finance tracking sheets - and not building them from scratch. Love it!

Rated 5 out of 5 stars

To be able to look at a template before starting to write has been extremely helpful in my business on multiple occasions. The time saved from having to search the internet to find out how to do something and then have a template to fill in the blanks saves so much valuable time where I can be focusing on making money instead of trying to write a document from scratch. I have used Business in a Box for over 20 years and have found it to be the most useful tool that I have. I cant cite a particular date or event that makes Business in a Box, because I have used it for so long and for so many issues.

Rated 5 out of 5 stars

Bib has provided countless hours of stress-free management to help continue to build my business. The simplicity of every template has afforded me more time and funds to help those in need.

Rated 5 out of 5 stars

Business in a Box makes my life so easy! I may not always have time to recreate the wheel and think of every possible scenario. Business in a Box has done the heavy lifting for me. I have bought and sold companies using the tools provided here, and the processes worked smoothly. I would not be without this fabulous service.


Company details

  1. Software Company
  2. Cloud Storage Service
  3. Video Conferencing Service

About Business in a Box

Written by the company

Business in a Box: Streamline, Organize, and Empower Your Business

Business in a Box is a comprehensive all-in-one business management platform trusted by over 250,000 companies worldwide. With an extensive library of 3,000+ professionally crafted templates, we simplify every aspect of your operations—from legal agreements, HR management, and financial tools to marketing strategies and business planning.

Our cloud-based solution ensures your business documents are securely stored, easily accessible, and ready for seamless collaboration. Enjoy 20 GB of secure cloud storage per user, intuitive document editing, and team tools like live chat, video calls, and project management features, enabling you to stay connected and productive anywhere, anytime.

Powered by AI, Business in a Box helps businesses automate workflows, streamline processes, and reduce costs—all while ensuring top-tier security and reliability. Whether you’re an entrepreneur, CEO, or manager, our platform saves you time, enhances compliance, and empowers you to focus on growth.

Join 250,000+ businesses who trust us to streamline their operations and achieve success. Business in a Box is more than software—it’s your partner in efficiency, innovation, and business excellence. Start today and experience why businesses worldwide rely on us to simplify, organize, and scale their success.

Business in a Box

Written by the company


Contact info

4.1

Great

TrustScore 4 out of 5

236 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours


Rated 5 out of 5 stars

very good!!!

Date of experience: June 20, 2025

Reply from Business in a Box

Thank you for your 5-star review! We really appreciate your continued support.

Don't hesitate to reach out for any question or concern!

The Business in a Box Team

Rated 5 out of 5 stars

A must-have Administration tool!

I wear many hats in the office and do not always have time to create forms in an instant. Business in a Box has helped me create many new policies, and pull forms and templates in minutes. This way I can focus on other aspects of my job

Date of experience: June 03, 2025

Reply from Business in a Box

Thank you so much for your testimonial! We're happy to be part of your success journey, and we're committed to continuing to provide updates and features that meet your needs.

The Business in a Box Team

Rated 5 out of 5 stars

Practical Business Solutions…

I use Business in a Box with my most trusted clients. I find their solutions practical, current and easy to negotiate and most importantly client relevant. The range of options available is hugely useful in today's complex business environment and the cost of the service is very reasonable for the quality of the product

Date of experience: June 18, 2025

Reply from Business in a Box

Thank you for your 5-star review Orla! We really appreciate your trust in our service.

Wishing you continued success!

The Business in a Box Team

Rated 5 out of 5 stars

Thank GOD for Business-in-a-Box

I didnt know where to start with policies when I started with Business in a Box. I needed templates I could create the rest and have confidence that it was South Africa Complaint.

Date of experience: June 18, 2025

Reply from Business in a Box

Thank you for your 5-star review Louise! We're so glad to be part of your business success journey and look forward to supporting you every step of the way!

The Business in a Box Team

Rated 5 out of 5 stars
Verified

I just love Business in a box

I just love Business in a box, it covers all bases and is a home run for our company.

Date of experience: June 11, 2025

Reply from Business in a Box

Thank you so much for your vote of confidence, Darren! It means the world to us to have clients such as yourself confirm that we are doing things right. To your success!

The Business in a Box Team

Rated 1 out of 5 stars
Verified

We cant log on

We cant log on, no password was sent, request for password change don't arrive via email and requests to your chat go unanswered. Can we have a refund please

Date of experience: June 10, 2025

Reply from Business in a Box

Thank you for reaching out, Sarah. We are sorry that you are having trouble with your account. Unfortunately it happens that some of our emails get sent to the junk folder or even blocked by corporate mail servers. Someone from our team will reach out to help you shortly, but you can also reach us by phone at + (1) 514-768-4100.

Rated 5 out of 5 stars

This was so helpful on helping me…

This was so helpful on helping me create our onboarding plan along with supporting docs. I would recommend Biz in a box to any HR or business professional.

Date of experience: June 02, 2025

Reply from Business in a Box

Thank you for your 5-star review Shenell! We are honoured to be part of your success journey. We're also excited about our new HR Management app that is included with your subscription. Take a look and let us know what you think!

The Business in a Box Team

Rated 5 out of 5 stars

Large selection of templates from Human…

Large selection of templates from Human Resources to Commercial documents.
Easy to use and a good starting point.

Date of experience: June 18, 2025

Reply from Business in a Box

Thank you for your wonderful feedback Drew! We’re thrilled you’re enjoying Business in a Box and are excited to be part of your success journey. Don’t hesitate to reach out—we’re here whenever you need us!

The Business in a Box Service Team

Rated 5 out of 5 stars

Business-in-a-box is really a smart…

Business-in-a-box is really a smart business innovation that is really keen on helping every business succeed by providing everyday business needs. I use this resource on a regular basis and it's awesome.

Date of experience: June 15, 2025

Reply from Business in a Box

Thank you for your 5-star review Daniel! We’re thrilled to hear that you’re discovering the many ways Business in a Box can support your business. Your feedback inspires us to keep improving and delivering value.

If you ever need assistance or have suggestions, don't hesitate to reach out!

The Business in a Box Team

Rated 5 out of 5 stars

The Business encylopedia

Just about every document you need to ensure your Corporate Governance is complete. It has helped our business to grow exponentially due to the completeness of our Policies and Procedures.

Date of experience: June 17, 2025

Reply from Business in a Box

Thank you for your wonderful feedback and for being such a loyal client Denis! We’re thrilled to hear that Business in a Box has been helpful, and we truly value your continued trust in our tools.

Wishing you continued success!

The Business in a Box Team

Rated 5 out of 5 stars
Verified

professional useful business Documents

Documents easy to find, little or no changes or searching needs done. Moving around the site is great . I love this Business in box. Thanks

Date of experience: June 10, 2025

Reply from Business in a Box

Thank you for your feedback Maggie! We’re delighted to hear that you found Business in a Box easy to use. Helping our customers succeed with simplicity and value is what we aim for every day.

Best regards,

The Business in a Box Service Team

Rated 5 out of 5 stars

Easy to use.

Date of experience: April 16, 2025

Reply from Business in a Box

Thank you for your 5-star review Samuel! We're thrilled to be part of your success journey and are committed to providing a smooth, seamless experience.

Wishing you continued success!

The Business in a Box Team

Rated 5 out of 5 stars

Business in a Box makes my life so…

Business in a Box makes my life so easy! I may not always have time to recreate the wheel and think of every possible scenario. Business in a Box has done the heavy lifting for me. I have bought and sold companies using the tools provided here, and the processes worked smoothly. I would not be without this fabulous service.

Date of experience: June 17, 2025

Reply from Business in a Box

Thank you for your wonderful testimonial Paige! You're so right; recreating the wheel makes absolutely no sense, and that's what our CEO understood so many years ago when he started this adventure. We’re thrilled to hear that Business in a Box has been helping you work more efficiently.

Thanks again for choosing Business in a Box!

The Business in a Box Team

Rated 5 out of 5 stars

Leap of Faith

I took a leap of faith last year and started my own consulting company. I'm pretty handy with Microsoft Office, but signing up for Business in a Box was a game changer - access to virtually anything you need from contracts to finance tracking sheets - and not building them from scratch. Love it!

Date of experience: October 04, 2024

Reply from Business in a Box

Thank you so much for your 5-star review Chad! We're thrilled to be part of your entrepreneurial journey and we appreciate the trust you put in our product.

Wishing you continued success!

The Business in a Box Team

Rated 4 out of 5 stars

It helps me in finding my emails and…

It helps me in finding my emails and statements to get to them quickly by being arranged in one place.

Date of experience: June 17, 2025

Reply from Business in a Box

Thank you for your positive review Patricia! Your feedback motivates us to continue improving and providing even more value.

The Business in a Box Team

Rated 5 out of 5 stars

I have been with Business in a Box for…

I have been with Business in a Box for decades. They have saved me thousands of dollars and allowed me tremendous freedom in R/E.
Customer service is one of, if not the best I have ever worked with. KUDOS TO BIAB!!!

Date of experience: June 01, 2025

Reply from Business in a Box

Thank you for your kind words Owen! We’re thrilled you find Business in a Box so valuable. Your satisfaction means the world to us, and we’re honoured to be part of your business success journey. If there’s ever anything we can assist you with, don’t hesitate to reach out!

Thank you for being a valued member of the Business in a Box community.

The Business in a Box Team

Rated 5 out of 5 stars

Good documents

Date of experience: June 09, 2025

Reply from Business in a Box

Thank you for your 5-star review Alfred!

To your Success!

The Business in a Box Team

Rated 5 out of 5 stars

To be able to look at a template before…

To be able to look at a template before starting to write has been extremely helpful in my business on multiple occasions. The time saved from having to search the internet to find out how to do something and then have a template to fill in the blanks saves so much valuable time where I can be focusing on making money instead of trying to write a document from scratch. I have used Business in a Box for over 20 years and have found it to be the most useful tool that I have. I cant cite a particular date or event that makes Business in a Box, because I have used it for so long and for so many issues.

Date of experience: June 17, 2025

Reply from Business in a Box

Thank you for your 5-star review Paul! This this the exact reason The Business in a Box founders created this product. They spent so much time writing documents from scratch, then finally realized hey, business owners need this!

The Business in a Box Team

Rated 5 out of 5 stars

Saved me a ton of time

The platform is intuitive, and the business templates saved me a ton of time. Everything runs smoothly. Highly recommend!

Date of experience: May 31, 2025

Reply from Business in a Box

Thank you for your 5-star review Naiden! We're so glad to be part of your business success journey and look forward to supporting you every step of the way!

The Business in a Box Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look