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Loom Reviews & Product Details

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2,123 Loom Reviews

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2,123 Loom Reviews
4.7 out of 5
2,123 Loom Reviews
4.7 out of 5

Loom Pros and Cons

How are these determined?Information
Pros and Cons are compiled from review feedback and grouped into themes to provide an easy-to-understand summary of user reviews.
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VS
Marketing Manager
Small-Business (50 or fewer emp.)
"A Must-Have Plugin in Browser"
What do you like best about Loom?

Loom makes it incredibly easy to record, share, and manage screen recordings, whether it’s product demos, customer onboarding, internal updates, or bug explanations. The Chrome extension and desktop app both work seamlessly. One-click sharing with instant cloud upload is a massive time-saver. The viewer engagement analytics and comments make it interactive too. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Sometimes the desktop app is slightly laggy when switching between screen and webcam. Also, the free plan has a cap on recording length and team collaboration features which may not be ideal for growing teams. A few more editing tools like blurring sections or adding overlays would be helpful. Review collected by and hosted on G2.com.

CZ
Product Owner
Mid-Market (51-1000 emp.)
"Best tool for saving all teammates time"
What do you like best about Loom?

Loom is incredibly easy to use and provides everything you need to start recording your ideas to share with your team, saving time in the process. Have you ever thought, "This meeting could have been an email"? With Loom, you can avoid that situation entirely, as it greatly enhances asynchronous work. I love using it and rely on it almost every week.

Additionally, with the AI tools that generate emails, bug reports, code documentation, and more, it saves a significant amount of time. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Honestly, I can't think of anything I dislike about Loom. Perhaps it's that when I record from my iPad, the resulting Loom video doesn't automatically generate the summary and title. Review collected by and hosted on G2.com.

TZ
Data Scientist
Mid-Market (51-1000 emp.)
"Loom product review"
What do you like best about Loom?

Loves that it opens up my calendar and reduces unnecessary meetings that can be handled async. Also find the AI summary features extremely helpful. I appreciate the monthly usage recap emails Loom sends. Its always interesting to see how many minutes I've helped reduced across all stakeholder comms and how many minutes I've reduced myself by watching others' looms Review collected by and hosted on G2.com.

What do you dislike about Loom?

Editing the loom once recorded can sometimes be difficult (eg trimming out parts of the video, correcting typos in the subtitles, etc) Review collected by and hosted on G2.com.

YM
Ecommerce Specialist
Small-Business (50 or fewer emp.)
"One of Best Tools for Collaboration!"
What do you like best about Loom?

There's so many option to record a video of myself and my screen, via browser plugin, standalone app, and more. And all you have to do is to click. It's so easy to share to your clients and team! Review collected by and hosted on G2.com.

What do you dislike about Loom?

I've been using Loom since it's early stage, I was one of those who enjoyed recording a lot of videos for free and with no time limits before until there was plans to choose from. It's okay, I'd love to support the Loom team but I hope there is a cheaper plans for individual contractors. Review collected by and hosted on G2.com.

HJ
Founder - Renew Consultancy
Small-Business (50 or fewer emp.)
"A game-changer for clear, human communication — can't imagine working without Loom now!"
What do you like best about Loom?

We've been using Loom extensively across our business for both internal and external communication, and it’s completely transformed the way we work. Instead of long emails or back-and-forth meetings, we can now quickly record clear, engaging videos to explain processes, share updates, or provide feedback.

The ease of use is fantastic — you can start recording in seconds, and the interface is intuitive even for non-technical team members. The ability to share a link instantly makes it so easy to keep everyone aligned and speed up decision-making.

It’s also been invaluable in building stronger relationships with clients and candidates. Being able to put a face to the name and explain things visually adds a more human touch that text simply can’t achieve.

If I had to mention one area for improvement, I’d love to see even more advanced analytics on viewer engagement or perhaps deeper integrations with some CRMs.

Overall, Loom has saved us countless hours and genuinely improved transparency and connection within our team and with our wider network. Highly recommend it to any business that values clear and personal communication! Review collected by and hosted on G2.com.

What do you dislike about Loom?

The free version is quite limited in terms of storage and advanced features, so most teams will need to upgrade fairly quickly.

Would be nice to have even deeper integrations with more tools (e.g., certain CRMs, or advanced analytics platforms). Review collected by and hosted on G2.com.

YR
Project Manager
Small-Business (50 or fewer emp.)
"Good software, but kind of limited."
What do you like best about Loom?

I really like that it's easy to use, and that it doesn't get disconnected a lot, like other platforms. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I don't like the 25 videos limit, cause in some cases it's not enough. I don't like that sometimes it runs slow, and that sometimes the videos have issues and you have to record again. Review collected by and hosted on G2.com.

CG
Executive Assistant
Small-Business (50 or fewer emp.)
"Quick and Easy To Use!"
What do you like best about Loom?

Loom is incredibly easy to use, just record and go. I love how quickly I can create a video and get information out to those who need it by instantly sharing a link. The ability to both record myself and my screen makes explaining topics or walking people through a task so much easier. Review collected by and hosted on G2.com.

What do you dislike about Loom?

Every once and a while the video quality lowers due to slow internet connections. Also, the editing tools are not very in depth but for most cases its more than enough to edit your video. Review collected by and hosted on G2.com.

JS
Director of Operations
Small-Business (50 or fewer emp.)
"Loom is a game changer!"
What do you like best about Loom?

⭐⭐⭐⭐⭐

I love how user-friendly and intuitive Loom is. It’s incredibly easy to use and implement at work, whether you’re creating quick walkthroughs, training videos, or team updates. It’s like having a help guide in your pocket at all times. Being able to visually explain processes has saved so much time and confusion across our team. Highly recommend Loom for anyone looking to communicate more clearly and efficiently! Review collected by and hosted on G2.com.

What do you dislike about Loom?

That there isn’t a quick access app to view the company vids. It would be awesome to tell staff/interns/mentees, “Hey, we lane’s digital SOP and its videos for you to view for quick references” Review collected by and hosted on G2.com.

AC
CPA
Small-Business (50 or fewer emp.)
"Loom - Best Training and Troubleshooting Tool Ever"
What do you like best about Loom?

The ability to speak and direct as you go through the processes that you are recording! It is an amazing tool, not only for troubleshooting problems, but also for training on new processes.

It is so easy to use and share with others in your team! or those outside your team. Review collected by and hosted on G2.com.

What do you dislike about Loom?

I have yet to encounter anything that I do not like about Loom Review collected by and hosted on G2.com.

DS
Salesforce Administrator
Small-Business (50 or fewer emp.)
"Loom saves so much time and adds so much context"
What do you like best about Loom?

The best part is easily being able to create and distribute videos, with a smooth interface, online hosted. You can see who has watched the video. You can easily edit or add notes. It is a life saver trying to convey complex items without having to write 1100 word long emails with bullets, numbers and Bold/Italics. Review collected by and hosted on G2.com.

What do you dislike about Loom?

The search function could use an overhaul, my only complaint. Finding videos based on the title you give it should be easier, so definitely folder videos. Review collected by and hosted on G2.com.

Pricing

Pricing provided by Loom.

Starter

$0.00
1 User Per Month

Business

$15.00
1 User Per Month

Business + AI

$20.00
1 User Per Month
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