Ako Cac Login Problems

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Last Updated: May 28, 2022

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Militarycac.com

Most Visited Official Pages

FAQs

1

Why can I not access AKO?

Go to Tools > Internet Options> Advanced Tab. c. Scroll down to the Security section and ensure that the Use TLS 1.0 option is checked, then click OK. If the issue persists, then get in touch with the site administrators for further assistance.
2

Is AKO not working?

Army Knowledge Online (AKO) may have stopped being accessible to users at the end of June, but PEO EIS's Enterprise Content Collaboration and Messaging (EC2M) product office — part of EIS's Enterprise Services portfolio — officially brought the program to a close on July 26.
3

How do I fix a AKO certificate error?

Answer 4.1: Open Internet Explorer, Click Tools, Internet options, content (tab), certificates (button) and delete all the certificates listed. Remove, then Re-insert your CAC into the reader, your certificates should automatically reload.
4

How do I log into my AKO with my CAC card?

Insert your CAC into a card reader and click CAC/PKI Login. If you do not have a CAC reader, enter your AKO username and password and click Login.
5

How do I connect my CAC reader to my laptop?

You can get started using your CAC by following these basic steps:
  1. Get a card reader. ...
  2. Install middleware, if necessary. ...
  3. Install DoD root certificates with InstallRoot (32-bit, 64-bit or Non Administrator). ...
  4. Make certificates available to your operating system and/or browser, if necessary.
6

How do I get my CAC card reader to work on my Mac?

  1. Step 1: Purchase a Mac Friendly CAC Reader. Purchase a CAC reader that works for your Mac. ...
  2. Step 2: Plug in and Ensure It's Accepted. Once you have your CAC reader, plug it into your Mac and ensure your computer recognizes it. ...
  3. Step 3: Update Your DOD Certificates. ...
  4. Step 4: Download and install CAC Enabler.
7

How do I update my new CAC certificates?

Select “CAC” login type at the top right, then select Login below. Verify your extended “Card Expires” date. The expiration will be September 30, 2020 or your “Affiliation” end date, whichever is sooner. Click “Change CAC Email” to update your certificates.
8

How do I activate my CAC reader on a Chromebook?

Is your card reader supported?
  1. Sign in to a Chrome OS device.
  2. Install a Smart Card Connector app.
  3. Install a CSSI Smart Card Middleware app.
  4. Plug in the smart card reader.
  5. The CSSI app should show the following status: ...
  6. If your reader is not supported, consider using a compatible reader, such as a Yubikey instead.

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Date Published: May 28, 2022

Ako Cac Login Problems - Category

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  1. You are using your correct password
  2. Entered email/login name is correct
  3. CAPS Lock is OFF
  4. You are connected to Internet
  5. You are not using your old password
  6. Website is not under maintenance
  7. You are not using VPN
  8. Still not resolved? Click Here to Explain your issue detail.
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