Bthomehub.home Login

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Last Updated: May 28, 2022

Log in to get the most out of your BT Broadband. Now you're online you can log ... Switch off this Smart Setup when I connect new devices to my BT home hub.

bt.com
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Bt.com

BT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

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FAQs

1

How do I log into My BT Home Hub?

How to open the Hub Manager
  1. Open a new web browser.
  2. Type 192.168.1.254 into the address bar.
  3. This will open the Hub Manager.
  4. If you want to make any changes to the hub settings, you'll need the admin password. You'll find it on the back of the Hub if you haven't updated it.
2

What is the admin password for BT Home Hub?

The default password is admin (all lower case). This takes you to the BT Mobile Hotspot admin console.
3

Can I access My BT Smart Hub remotely?

No you can't login remotely. It is only possible for BT to upgrade firmware remotely.
4

How do I reset My BT Smart Hub 2 password?

You can change the password on your BT Smart Hub 2 via the Hub manager or the My BT app.
...
  1. Click Settings.
  2. Enter the current admin password.
  3. Click on Admin Password.
  4. Enter the current admin password.
  5. Enter the new password twice.
  6. You can also enter a password hint (for example, "My first pet's name"). ...
  7. Click Change password.
5

How do I speak to BT customer services?

Call us:
  1. 0800 800 152. Monday-Friday 08:00-18:00. BTnet.
  2. 0800 032 4362. Monday-Friday 08:30-17:00. ...
  3. 0800 800 152. Monday-Friday 08:00-18:00. ...
  4. 0800 011 3237. Available 24/7. ...
  5. 0800 387 309. Monday-Friday 08:00-18:00. ...
  6. 0800 800 152. Monday-Friday 08:00-18:00. ...
  7. 0800 345 7984. Monday-Friday 09:00-17:00.
  8. 0800 181 556. Monday-Friday 09:00-17:00.
6

How do I speak to someone at BT in the UK?

BT's customer service team is on 0800 432 0137. You can also complain via online chat or e-form here – you'll need your customer account number. Alternatively, customers can write to BT Correspondence Centre, Providence Row, Durham, DH98 1BT.
7

How can I get BT to lower my bill?

In a nutshell, call up and ask for a better deal. Say you're paying too much or rivals' deals are cheaper. If BT doesn't budge after that, or you're not happy with the offer, say you're leaving. More often than not you'll be transferred to its cancellations department – aka 'retentions'.
8

Where do I find My BT ID and password?

I'VE FORGOTTEN MY BT ID OR PASSWORD FOR BT SPORT
Your BT ID is the email address that you signed up with and it's what you use to log into the BT Sport app.

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Date Published: May 28, 2022

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