Celcom Online Customer Service Login

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Last Updated: May 28, 2022

Log In to Celcom Life Hub. Please enter an ID registered with Celcom.

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Celcom.com.my

Most Visited Official Pages

Celcom: Device bundles, postpaid, prepaid, broadband..
Login | Celcom
Login - Celcom Online Store
Help & Support - Celcom Online Store
Click and Pay :: Validate Mobile Number - Online Payment

Apps

Celcom Life - Apps on Google Play

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Celcom - Wikipedia

FAQs

1

How can I check my Celcom bill?

  1. Step 1: Login to Celcom Life Hub.
  2. Step 2: Once logged in, Click on My Account. Step 3: Click on Billing Details.
  3. Step 4 (Optional): You may update your billing preference or billing address under Billing Details. Celcom Life App 2.5. Login to Celcom Life App. Click on 'Pay Bill' and you'll find your Billing Details.
2

How do I contact Celcom by email?

Corporate Customer Care:
  1. Telkom Mobile: 200.
  2. Telkom fixed line: 0800 200 000.
  3. Other Networks: 020 4600 200.
  4. Email: - CorporateCare@telkom.co.ke.
3

How do I complain to Celcom?

If you experience any service disruption, you are advised to call Celcom's Customer Care line at 1300 111000 or 1111. 1111 is only valid for Celcom number.
4

How do I check how much data I have left Celcom?

Yes, you may dial *124# to check its balance and dial *118# for data usage.
5

How can I change my Celcom package?

Here's how. Choose your preferred plan and submit your online request. Receive a new Celcom temporary number SIM with complimentary plan and call +60196011111 to confirm with your switch. Enjoy your new Celcom temporary number SIM with complimentary plan while waiting for your number to be switched.
6

How do you check if Celcom SIM card is 4G?

At the time of writing, there isn't a clear way to find out yourself if your current SIM is not 4G ready. If you're not sure, you can check on your SIM card status by calling Celcom's customer care at 1111 on your Celcom line or dial +6019-6011111. Alternatively, you can also walk-in at your nearest Bluecube outlet.

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Date Published: May 28, 2022

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