Foxtel My Account Login

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Last Updated: May 28, 2022

Log in to My Account with your Foxtel ID to change your package, pay your bill, view bills and payment history, use the Foxtel App and more.

foxtel.com.au
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Foxtel.com.au

FAQs

1

How do I access my Foxtel account?

You can find your Foxtel account number on your welcome letter or email, or on one of your Foxtel bills. If you can't find your account number, get in touch with us.
2

Why can't I log into my Foxtel account?

If you're having trouble signing into your Foxtel Now account, your email address or password may be incorrect. Firstly, double-check your login details. Your username is the email address you entered to subscribe to Foxtel Now, and your password was set up when you registered.
3

How do I cancel my Foxtel subscription online?

To cancel Foxtel Now:
  1. Log in to My Account.
  2. Click Cancel Subscription, then Yes, Cancel when prompted.
  3. Select your reason for cancelling and your most used device from the drop-down lists.
  4. Click Cancel my membership.
4

How do I speak to someone at Foxtel?

Contact us for more help
  1. Phone: 1300 130 799. Mon - Sun: 8am - 8pm. Existing customers. ...
  2. Phone: 1300 657 346. Overseas calls.
  3. Phone: +61 3 8325 2701. Accessibilities. ...
  4. TTY: 133 677 then enter 131 999.
  5. Speak and Listen: 1300 555 727 then ask for Foxtel. Business & media enquiries. ...
  6. Phone: (02) 9813 6000. Advertise on Foxtel.
5

How do I fix Foxtel problems?

Foxtel Now box start up issues
  1. Step 1: Perform a soft reset. On the underneath of the box, locate the 'reset' button. ...
  2. Step 2: Perform a power cycle. Unplug the power and wait for at least one minute before turning the device back on.
  3. Step 3: Perform a factory reset. On the underneath of the box, locate the 'reset' button.
6

How do I speak to an Australian at Foxtel?

Contact us for more help
  1. Phone: 1300 130 799. Mon - Sun: 8am - 8pm. Existing customers. ...
  2. Phone: 1300 657 346. Overseas calls.
  3. Phone: +61 3 8325 2701. Accessibilities. ...
  4. TTY: 133 677 then enter 131 999.
  5. Speak and Listen: 1300 555 727 then ask for Foxtel. Business & media enquiries. ...
  6. Phone: (02) 9813 6000. Advertise on Foxtel.
7

How do you get free Foxtel?

Foxtel Now is available for new customers to trial for free with no obligation. Sign up to the free trial when you register online. If you find Foxtel Now isn't for you, simply cancel online through My Account before the end of the trial period and we will remove your access at the end of your trial.
8

How do I log into Foxtel?

To log in to My Account, you just need to use your Foxtel Now username (the email address you used to sign up for Foxtel Now) and password. What do I do if I've forgotten my password? If you've forgotten your Foxtel Now password, you can reset it online: Go to https://www.foxtel.com.au/now/login/forgot-password.html.

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Date Published: May 28, 2022

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