Gerber Life Insurance Reviews

Everything was going smoothly until it came time to cancel, which proved to be a frustrating process. There was confusion with different agents giving conflicting information, leading to unnecessary expenses at the UPS store for faxing documents. It seems that there is a lack of organization when it comes to requested documents. While I typically maintain composure on the phone, Gerber has made the cancellation process unnecessarily difficult, requiring excessive steps to complete.

I grew up trusting the name Gerber so I took out policies several years ago for my grandchildren. For the past month, I have attempted to cancel those policies as they are no longer needed. I cannot express the difficulties I have encountered attempting to do so and the amount of time wasted as well. Not all, but most, representatives have been uncooperative, discourteous, and have hung up when they decided they were not going to assist me nor understand why their information was not yet correct. While I was finally able to cancel three of the four via registered mail, the fourth policy was not cancellable because, according to them, since that child was 21 the policy reverted to him.

I started grow up plans for my three grandsons when they were born. Now 18, 15, and 11 years old. I took out the money that had built up over 18 years for the oldest for graduation. Come to learn it has to be repaid. That's plain ridiculous!! I'm on a fixed income now!! I'm cancelling all plans. I feel like I've been ripped off.

I really love this company. They are extraordinary in what they do. I was able to get the insurance I need to ensure that my daughter will be protected if something were to ever happen to me. I recommend them to everyone that needs that extra coverage and stability.

I completed the application thinking I should get the plan but changed my mind before hitting the submit payment button. These people decided to process the payment anyways. They didn't send a confirmation email or anything else to my email to show they would take the payment out. They didn't even acknowledge the application had been submitted. Please be VERY careful with this company. If they are willing to take payment without you submitting just imagine what other deceitful tactics they will engage in.

I'm a little disappointed in the process and respond time they take. Also I'm disappointed that they denied kids that is highly fuction on the spectrum for autism. That received early intervention for autism. That is managing and who does not need to go to the doctors very often for it... how can you denied coverage. You can never speak to anyone. Each representative gives you the runaround.

I purchased life insurance for my 5 kids years ago. There was a time when coverage lapsed and I called to restart a new policy. I was told this was no problem and the boys would still have coverage that would become theirs when they become adults. Two of my boys policies have changed over to them when they became adults. Now this year I get a letter saying because coverage lapses in the past (which was many years ago and I repurchased the plan), that their policies were cancelled. This is disgusting and shady and I should get all of my money back because they’re crooks!

So my story with Gerber comes through a federal program connected with them. Everything seemed okay when I got life insurance for my mother, except the price kept changing and changing. Then I didn't get the paper work for my policy for 30 days+ and they did not take money from my account for 20+ days, then the price JUMPED. By the time I was informed on the final monthly price of the insurance it had tripled in price was was over 200 per month.

I've had Gerber Life Insurance for the past 50 years. Their cost are low and customer service is outstanding. I would never choose another life insurance. They have been good to me and my family and would say give them a look if you need insurance.

I obtained 2 policies for each of my kids when they were babies. I have consistently paid these policies for 20 years. Over the last year I am receiving notices that payments are due when I have been sending them bi-weekly payments for premiums and payments between $25-100 for the loans. They are now repeatedly refusing to provide any accounting on the payments, refusing a payment audit to account for all of the payments submitted, and will not speak or correspond with me and will only speak to my kids. One is disabled so that's out of the question.