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Last Updated: May 28, 2022
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Log in to NICE Supervisor WebStation. Select Supervisor WebStation>Schedules>ScheduleViewer on the navigation bar. The ScheduleViewer page opens for your ...
ScheduleViewer - allows agents to view their schedules and schedule changes ... When the Agent WebStation Logon page is displayed as shown in Figure 1-1 or ...
NOTE: When the Schedule Changes Alert window appears, your company's logo may be displayed instead of the IEX logo, as in Figure 1-16.
If an agent calls in sick and schedules are updated, supervisors can be automatically notified and can view the changes. StatsViewer. The StatsViewer feature is ...
NICE User Group (NUG) is a knowledge community for customers of NICE Systems. NUG helps customers maximize the value of their NICE solutions by sharing best ...