My Bt Account Sign In

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Last Updated: April 18, 2021

My BT, making life easier with your account information in one place. Access your bills, check usage and review orders. Sign up and login to My BT account now.

bt.com
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Bt.com

BT Group plc is a British multinational telecommunications holding company headquartered in London, England. It has operations in around 180 countries and is the largest provider of fixed-line, broadband and mobile services in the UK, and also provides subscription television and IT services.

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FAQs

1

How do I speak to BT customer services?

Call us:
  1. 0800 800 152. Monday-Friday 08:00-18:00. BTnet.
  2. 0800 032 4362. Monday-Friday 08:30-17:00. ...
  3. 0800 800 152. Monday-Friday 08:00-18:00. ...
  4. 0800 011 3237. Available 24/7. ...
  5. 0800 387 309. Monday-Friday 08:00-18:00. ...
  6. 0800 800 152. Monday-Friday 08:00-18:00. ...
  7. 0800 345 7984. Monday-Friday 09:00-17:00.
  8. 0800 181 556. Monday-Friday 09:00-17:00.
2

How do I speak to someone at BT in the UK?

BT's customer service team is on 0800 432 0137. You can also complain via online chat or e-form here – you'll need your customer account number. Alternatively, customers can write to BT Correspondence Centre, Providence Row, Durham, DH98 1BT.
3

How can I get BT to lower my bill?

In a nutshell, call up and ask for a better deal. Say you're paying too much or rivals' deals are cheaper. If BT doesn't budge after that, or you're not happy with the offer, say you're leaving. More often than not you'll be transferred to its cancellations department – aka 'retentions'.
4

Where do I find My BT ID and password?

I'VE FORGOTTEN MY BT ID OR PASSWORD FOR BT SPORT
Your BT ID is the email address that you signed up with and it's what you use to log into the BT Sport app.

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Date Published: April 18, 2021

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