Myki Sign In

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Last Updated: March 08, 2022

Log in to myki account from 'more' screen ... Navigate to and select 'More' along the bottom navigation in the app. The tap on 'My account'. Tap on the 'Log in' ...

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Ptv.vic.gov.au

Most Visited Official Pages

Public Transport Victoria: Home

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Public Transport Victoria app - Apps on Google Play

FAQs

1

How do I access my myki account?

Log in to myki account from 'myki' screen
Navigate to and select the 'myki' screen along the bottom navigation in the app. Tap on the 'Log in' text and the 'log in' screen will pop up. Enter your username and password and tap the 'Log in' button to enter your myki account.
2

How do I check my PTV card balance?

Simply allow 24 hours for travel and transactions to appear. You can also request up to two years of travel and transaction history by calling 1800 800 007. You can also see your myki Money balance, myki Pass expiry and last 10 transactions on a myki machine, Quick Top Up or myki Check myki equipment.
3

How do I top up my myki card?

Top up faster with a Quick Top Up machine
  1. Tap your myki onto the green panel.
  2. Select your myki Money top up amount.
  3. Tap your VISA or MasterCard to pay using contactless payment.
  4. Tap your myki back onto the green panel to load your top up onto your myki card.
4

How do I recharge my myki card online?

myki Money
  1. Online now.
  2. Via the PTV app.
  3. Instant top up via the PTV app.
  4. Using a quick top up machine.
  5. Register or log-in to manage your myki and set auto top up.
  6. Find your nearest place to top up.
5

How do I check the balance on my myki card?

See the cost of your recent trips and balance
You can also request up to two years of travel and transaction history by calling 1800 800 007. You can also see your myki Money balance, myki Pass expiry and last 10 transactions on a myki machine, Quick Top Up or myki Check myki equipment.
6

How do I check if my myki has expired?

You can find out when your card expires by checking it on a Myki Card Vending Machine or blue Myki Check machine. These are situated at railway stations, some tram platform stops, and some major bus interchanges. You can also find out a card's expiry date by ringing 1800 800 007 and quoting the card number.
7

How do I update my myki card?

You can register a new myki to an existing account or set up a new account. You can manage up to 8 mykis through one account. You can register online, via the PTV app or call 1800 800 007 and registration is instant. You'll need your 15-digit myki number to register.
8

What happens when myki card expires?

If your myki has expired, or is due to expire within 60 days, you're entitled to an on-the-spot replacement. Your current balance will be transferred to the new myki, which you can use immediately. If your expired myki is registered, your replacement myki will be registered automatically.

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Date Published: March 08, 2022

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