Old Mutual South Africa Login

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Last Updated: May 28, 2022

It gives you access to view your Old Mutual product and policy information ...

oldmutual.co.za
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Oldmutual.co.za

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FAQs

1

How can I check my Old Mutual policy online?

For your convenience and peace of mind, download the Old Mutual App or register and login into www.oldmutual.co.za to view your portfolio.
2

How can I check my Old Mutual loan balance?

You will be able to access your loan statement by visiting your nearest branch or calling the call centre on 0860 445 445.
3

How do I log into Old Mutual?

How to access Secure Services
  1. Visit www.oldmutual.co.za.
  2. Click 'Login' at the top right corner of the website.
  3. If you already registered with Old Mutual Secure Services, login and continue to engage with your Old Mutual products and services.
  4. If you don't have a profile, scroll down and click 'Register for a service'
4

Can I withdraw money from my Old Mutual life cover?

The maximum loan amount allowed by Old Mutual is 90% of the value of the policy. Charges are then taken off this amount. After five years, money can be taken out of the savings policy. Any money that is withdrawn will result in less money when bonuses are paid.
5

How do I check my policy on Old Mutual?

Simply dial *120*OMSA# or *120*6672#. Using this service is free for customers.
6

How long does it take for Old Mutual to pay out investment?

The standard timeline we communicate to customers is 15 working days. Generally most claims take far less time to process. This is to manage expectations as various scenarios could cause delays in processing and payment. Depending on the claim, it can also take up to 60 days also depending on requirements.
7

How do I cancel my Old Mutual investment policy?

Old Mutual SuperFund Choice and Customised Clients
Cancellation requires written notice to the insurer within 31 days of the date on which the policyholder receives the disclosure details (provided by Old Mutual) required in terms of the Policyholder Protection Rules (Long-term Insurance), 2017.

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Date Published: May 28, 2022

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