Onstar Login Problems

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Last Updated: May 28, 2022

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Onstar.com

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FAQs

1

What is happening with OnStar?

In September 2021, GM notified owners of certain pre-2015 model-year vehicles in the United States that their factory-installed OnStar equipment will become obsolete and non-functional after December 2022.
2

How do I reset OnStar?

How to Reset Your Oil Level With OnStar
  1. Turn the ignition in your vehicle so the engine is running.
  2. Visit the "NAV/DIC" control panel in your vehicle and choose "Info."
  3. Click on "Oil Life" in the "Info" menu and choose the "Reset" option. Hold the "Reset" button in until the percentage reads 100 percent.
3

How do I access my OnStar account?

Visit your GM Account and follow the instructions there. How do I find my OnStar account number? You can push your blue OnStar button, call 1.888. 4ONSTAR, or refer to your Member card or OnStar monthly diagnostics report for your OnStar account number.
4

Why does my GMC app keep logging me out?

This is done intentionally to protect sensitive data, and cannot be modified. While it may take more time to log in each time, the time out functionality is to protect data and ensure only approved users have access to this information.
5

What's the monthly charge for OnStar?

Pricing: $20 per vehicle monthly plan charge (3 vehicles on plan results in $60 monthly plan charge). Devices: Sold separately. Limits: 3 vehicles per plan. Hotspot: Connects a limited number of Wi-Fi-capable devices per vehicle hotspot.
6

Is GM discontinuing OnStar?

The OnStar Hands-Free Calling feature will be discontinued in February of the 2022 calendar year, GM Authority has confirmed. As such, vehicles equipped with the OnStar Hands-Free Calling feature will no longer have the ability to make calls using the OnStar Hands-Free Calling system.
7

Can you cancel OnStar anytime?

You may cancel at any time by pushing your blue OnStar button or by calling 1.888. 4ONSTAR (1.888. 466.7827).

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Date Published: May 28, 2022

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