Trainline Business Account Login

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Last Updated: May 28, 2022

Access the UK's leading independent train travel app to ensure you arrive on time and skip the queues using smart e-tickets*. Visibility and insight.

thetrainline.com
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Thetrainline.com

wikipedia.org

linkedin.com

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FAQs

1

Is there a Trainline business app?

The trainline app is business travel ready. Book tickets, get live journey updates, see other times you can travel and share expense receipts. A business dashboard where you can compare & book tickets, download reports, manage employees and set up centralised payment.
2

What is Trainline website?

Trainline (www.thetrainline.com) is the world's leading independent rail and bus travel platform, with over 96 million people using their platforms every month. Trainline sells tickets for train and bus travel in 45 countries across Europe and Asia – including the UK, France, Italy and Spain.
3

Where is my Trainline booking reference?

Where can I find my ticket collection reference?
  1. Is eight digits long and is made up of numbers and letters (e.g. XZ47B89P).
  2. Is shown on the confirmation page when you've made a booking.
  3. Is in the confirmation email that we send you once you've made a booking.
4

Is Trainline an online retailer?

As an independent online ticket vendor, Trainline finds itself in a very different position to retailers of, for example, fast-moving consumer goods.
5

How do I speak to someone from Trainline?

No, we currently do not have a phone hotline. However, we are very quick to respond if you contact us here! In the case of an emergency or a very last minute situation do not hesitate to contact the relevant rail operator.
6

Does Trainline have an email address?

Download and email the completed Season Ticket Refund Application Form, or just write the info in the email itself, along with a photo of your Season Ticket cut in half, to seasons.direct@info.thetrainline.com. If you have a digital Season Ticket, you don't have to send a photo.
7

Is a return train cheaper?

On both your outward and return journey, you'll be able to access the First Class carriage, and it'll generally be cheaper if you travel during Off-Peak times. In fact, an Off-Peak Return journey in First Class can sometimes end up cheaper than an Anytime Return ticket in Standard.
8

How long do Trainline tickets take to refund?

3-5 days

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Date Published: May 28, 2022

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