Voya Sign In

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Last Updated: February 27, 2022

Single log-in. Many financial solutions. Enter username and password to access your secure Voya Financial account for retirement, insurance and investments.

voya.com
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Voya.com

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FAQs

1

How do I sign into my VOYA account?

To access your account online for the first time, you will need your Social Security Number and Password. To access your account by phone 24 hours a day, seven days a week, call the Information Line at 1-844-DVA-401k (1-844-382-4015) and press 1 for the automated voice response system.
2

Why can't I log into VOYA?

Try clearing the cache in your browser Options. If you have multiple browser windows open when encountering your login problem, try closing them, re-open one browser window and try to log in again. Please note: When making any changes to your browser settings, it is recommended that you restart your computer.
3

How do I withdraw money from my 401k VOYA?

request a withdrawal online at www.ingretirementplans.com, or call an ING Customer Service Associate at (800) 584-6001. Please note: Transactions may require additional approval prior to processing. Some transactions may also require you to provide further information or complete additional paperwork.
4

Where do I find my VOYA plan number?

The Plan Number, Kit Number and Location Code (where applicable) can be found in your enrollment kit (or online materials, where available).
5

How do I cash out my 401K Voya?

request a withdrawal online at www.ingretirementplans.com, or call an ING Customer Service Associate at (800) 584-6001. Please note: Transactions may require additional approval prior to processing. Some transactions may also require you to provide further information or complete additional paperwork.
6

What is Voya called now?

(Venerable) announced today that its Voya Insurance and Annuity Company subsidiary has been renamed to Venerable Insurance and Annuity Company (VIAC). As announced on June 1, 2018, Venerable purchased Voya Insurance and Annuity Company from Voya Financial, Inc.
7

How do I check my 401K balance?

You can find your 401(k) balance by logging into your 401(k) plans online portal and check how your 401(k) is performing. If you don't have access to your account online, contact your HR department and make sure your quarterly statements are being sent to the correct address.
8

Can I borrow money from my Voya account?

You may borrow up to 50% of your vested account balance with a minimum loan of $1,000 and a maximum of $50,000 less the highest outstanding loan balance in the last twelve months and any defaulted loans including accrued interest on defaulted loans.

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Date Published: February 27, 2022

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