Western Digital My Cloud Sign In

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Last Updated: April 25, 2021

My Cloud™ Home is an easy-to-use personal cloud storage device that plugs directly into your Wi-Fi® router at home so you can save all your digital content in ...

westerndigital.com
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Westerndigital.com

FAQs

1

How do I unlock my WD Passport password?

You will have to erase the drive before you can use it again. The only way in this case to “erase” the password is to format the drive on your computer, and then all data on drive is gone.
2

How long do WD external hard drives last?

three to five years
3

How do I update my WD hard drive?

Run the file by typing the file name at the command prompt. For example, type WD2500YS.exe at the command prompt. The software will scan the Serial ATA bus and automatically update the WDxxxxYS hard drive that is connected and recognized. It may take up to two minutes to update the firmware of the hard drive.
4

How do I register my WD hard drive?

All you have to do is:
  1. Go to WD support portal and sign in or register an account if you don't have one.
  2. Next, register your product if you haven't done so when you first purchased it.
  3. Once your product is registered, go to WD Product Support and under RMA click “create”.

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Sign in. Forgot password. Remember me. Service Status · Privacy Policy | © 2019 Western Digital Technologies, Inc.

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Date Published: April 25, 2021

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