401k John Hancock Login

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Last Updated: May 28, 2022

Check your account balance, view or change your investments, and get a personalized plan for your retirement.

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Johnhancock.com

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John Hancock Retirement: Retirement plan services

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FAQs

1

How do I get my 401k from John Hancock?

You can call us at 800-344-1029 to enroll in telephone withdrawal authorization over the phone and elect to take a withdrawal.
2

Where is my 401k money?

Contact Your Former Employer
Contact their human resources department. There, they should have all of the information as to the whereabouts of the 401(k) account you had with them. They should send you the proper paperwork and be able to facilitate the transfer of your funds to whatever account you choose.
3

Why can't I log into my John Hancock account?

You must first register to view your account information online. If you are already registered and can't log in and have not been locked out of your account after 3 failed login attempts, please click here to reset your password. 1-800-344-1029 Monday through Friday, 8 a.m. to 6 p.m. Eastern Time.
4

Who do I contact about my 401k?

If you suspect that your company 401(k) plan is being mismanaged or misused in any way, contact the Department of Labor's Employee Benefits Security Administration (EBSA) by calling toll-free 1-866-444-3272 or online at their website.
5

How do I contact John Hancock 401k?

If you're a participant in a 401k and need help, a representative in our Participant Service Center can assist you.
  1. If you have a contract number or are calling about a 401(k) plan with under 200 employees: 800-395-1113.
  2. If you work for a company with more than 200 employees: 800-294-3575.
6

How do I withdraw from my John Hancock 401k?

Request a withdrawal over the phone.
You can call us at 800-344-1029 to enroll in telephone withdrawal authorization over the phone and elect to take a withdrawal. Representatives are available weekdays between 8 a. m. and 6 p.
7

What is John Hancock's email?

Send your questions and/or comments to jhpensionsps@jhancock.com or call 1-800-333-0963 to speak to a client representative.

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Date Published: May 28, 2022

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