Can't Sign In To Mygov

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Last Updated: February 25, 2022

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Ato.gov.au

Most Visited Official Pages

Australian Taxation Office: Home page

Apps

myGov Code Generator – Apps on Google Play
myGov Code Generator on the App Store

FAQs

1

Why can't I get into my myGov account?

If you can't sign in to your myGov account, you can recover your account using the myGovID app. You will need to create a new myGov account and link to the ATO again if you can't set up the myGovID app. If you have forgotten your password, you can reset it by selecting the Forgot password link when signing in to myGov.
2

Why is myGovID not working?

Make sure the email address you're logging in with is the same email your myGovID is set up with. Try closing and re-opening the myGovID app. Restart your mobile device. ... Uninstall and reinstall the myGovID app.
3

How do I recover myGov account?

sign in to myGov and then go to Account settings. select Sign in options.
...
To use your-back-up sign in option:
  1. go to my.gov.au and enter your username and password.
  2. select I cannot access my app.
  3. select Receive a code by SMS.
  4. enter the SMS code, sent to your registered mobile number.
4

Why can't I log into ATO?

If you can't log in to myGov, you won't be able to access ATO online services. ... This usually occurs when you no longer have access to the device that receives the sign-in security code. This may be because you: changed phone numbers.

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Date Published: February 25, 2022

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