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Last Updated: February 27, 2022

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ombudsman-services.org
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Ombudsman-services.org

FAQs

1

What can I complain to the Ombudsman about?

We review and resolve complaints about all sorts of things, such as: billing, customer service, installations/delays, switching providers, loss of service and sales. Find out more about the types of problems Ombudsman Services can look at.
2

How do I contact an Ombudsman?

Contact us
  1. Phone: 0300 111 3000.
  2. Email: info@housing-ombudsman.org.uk.
  3. Write:
  4. Please note that our office at Canary Wharf is closed so please do not send post to the Exchange Tower address. ...
  5. Fax: 020 7831 1942.
  6. Follow us: Twitter and LinkedIn.
3

What do ombudsman services do?

An ombudsman is a person who has been appointed to look into complaints about companies and organisations. Ombudsmen are independent, free and impartial – so they don't take sides. You should try and resolve your complaint with the organisation before you complain to an ombudsman.
4

How do you file a complaint against a company?

The best way to do this is to file a complaint directly with the Ministry of Corporate Affairs (MCA). One has to fill in the form as per the guidelines mentioned in the form and provide all the mandatory data as required. Once done with the form fill up, one has to complete the Check Form and Pre-scrutinize the form.

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Date Published: February 27, 2022

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